The Public Authority for In-Home Supportive Services (IHSS) is a public agency whose purpose is to make the IHSS program in every county work better for consumers, who consist of the elderly, blind and disabled, and home care providers/personal assistants.
The significant role the Public Authority fulfills for In-Home Supportive Services (IHSS) is to offer services that assist consumers with greater access to providers. This has been accomplished by: 1) creating a provider registry, and 2) establishing the Public Authority as an employer of record. A provider registry is a computerized database listing qualified and screened IHSS providers. These services offered by the Public Authority provide consumers with a greater level of confidence when hiring providers.
Aside from establishing a registry, the Public Authority is also responsible for: 1) investigating the qualifications and background of potential providers, 2) establishing a referral system to connect providers with consumers, 3) providing for training for consumers and providers, 4) performing any other function related to the delivery of IHSS.
The Public Authority also gives consumers a voice in how IHSS services are provided. Services are provided at no cost to consumers or their providers.